FAQ Regarding the USPS Employee Sprint Wireless Program
Do you have questions regarding the Sprint Wireless US Postal Service Employee Discount?

Frequently Asked Questions regarding the Sprint Wireless Program

Q: How do I Place and Order?
A: Start by clicking the Shop Now Button.  You will have to type the address of the US Postal Service Center or Post Office where you worked.  Upon Completion, You will be given a PASSWORD to enter the Official Sprint US Postal Service Employees Discount Wireless Store. Click the Begin Shopping Link and Type in Your Password when Prompted.  

Q: Who can take advantage of these discounts?
A: As part of the agreement with Sprint Nextel, all Active employees and retirees of the USPS who meet Sprint Nextel's eligibility requirements can receive the discounts. Employees and members of National Star Alliance Contractor’s Association are also eligible.

Q: If I have an existing account, am I eligible to receive the discounts?
A: Yes, the discounts can be applied to USPS employees existing accounts as well as new accounts.

Q: Are there any other advantage to USPS employees as part of this agreement?
A: Yes, all activation and shipping fees are waived, discounted equipment and discounted accessories.

Q: What service plans are available to USPS employees?
A: The most current plans available can be found at US Postal Service Employee Discounts for Sprint.

Q: Are Family & Shared plans eligible to receive the monthly service plan discount?
A: Yes

Q: What is the Sprint Nextel toll-free number?
A: TeleSales – 866-782-USPS (Offers may vary)  Customer Care – 877-639-8351

Q: How many phones or accounts can a USPS employee establish under this agreement?
A: Sprint Nextel will apply discounts to five lines of service. If a request is made for over five lines then additional credit information is needed.

Q: Is the 25% discount applied to the Simply Everything Plans?
A: The 25% discount does not apply to the Unlimited Simply Everything plan. The 25% does apply to the 450/900 Everything Data and Everything Messaging plans.

Q: How will the devices and accessories be delivered?
A: All devices and accessories will be delivered via USPS Priority Mail.

Q: Is there a TTY number available to order service?
A: The customer care number for TTY is (711) 866-727-4889.